Caseworkers have more work to complete than hours in the day. 由皇冠体育官网提供的案例辅助服务 takes on child welfare’s most time-consuming tasks. Our trusted team of experienced child welfare professionals becomes an extension of your staff and supports you every step of the way. Workers can focus on fostering healthier families without sacrificing their own well-being.
We handle routine tasks like records requests giving workers more capacity to provide better care, 缩短时间, 磨练他们的技艺.
Workers can rely on Case Aide Specialists to consistently complete tasks when they have more pressing priorities or emergencies.
Your dedicated team builds trusting relationships inside the agency, and with external providers to create a strong team and smoother process.
Extra support from 个案协助服务 helps workers feel less overwhelmed and more confident when their workload is more manageable.
Agencies with additional support for workers have higher morale and are more likely to keep and attract staff.
Administrative work gets done accurately and on time so you can meet mandates for closing investigations and completing case notes.
Our 个案协助服务 team with social services expertise partner with your caseworkers to complete work, 支持案件裁决, 并与外部供应商连接.
社会工作者可以打电话, 文本, or submit a ticket through a portal to request help from a Case Aide Specialist.
你定了最后期限，皇冠体育就得遵守. Our team will prioritize tasks based on when you need them completed.
You have visibility to all activities and communication through a portal so you can work with your Case Aide Specialist and see the status of requests.
When an individual task is done, you will get email letting you know the work is completed. A monthly utilization report also gives leadership visibility into what type of work the Case Aide Specialist is completing and how engaged external providers are with the process.
We offer a variety of services to help improve caseworkers’ well-being and capacity to focus on families.
We’ll call external providers to request medical records, 行为健康记录, 或者教育记录. We also collect and store electronic signatures you need to complete forms.
We’ll participate in scheduled case review sessions and provide case con文本 related to recent activities. We identify to-do items, create tickets, and complete the related tasks.
We’ll connect with external providers to initiate referrals for services and submit necessary associated documentation to the provider.
We’ll help your staff prepare for court hearings by taking care of the administrative work so your caseworkers can focus on preparing their testimony.
We’ll interview your worker after a home visit, using your checklist of required questions. We’ll type up the case notes for your worker to review and complete.
We’ll work with families who need extra support and their caseworker to identify community resources like food or cash assistance, or process referrals for services like counseling or therapy.
We’ll compile all the details a foster home, 亲属家里, 或者居住机构需要知道, in addition to collecting state-mandated documentation to support the placement process.
如果有人对案件有疑问, we’ll help find the answer using whatever knowledge we have or can find in the systems available to us.
皇冠体育可以帮助你的员工归档, 上传, 组织内容, while making sure case information is kept up to date within the state case management system.
We’ll assist with transition activities when a caseworker leaves and completes their final visits. We also make sure all necessary documents and information for the next worker are made easily available.
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“这真的不是奢侈品. It's more of a necessity now to have that additional support to do this work. The peace of mind of knowing that they had help has just been such an added value. 它是不可替代的.”
Jackson County Department of Job and Family 服务
“Staff have been able to reduce the amount of overtime they're actually working. A lot of time that overtime was dedicated to doing data entry or making repeat phone calls to service providers who obtain documentation.”
“个案协助服务 has definitely helped with my stress level and my well-being overall. I don't have as many things that I have to do. 它没有那么势不可挡.”
Contact us to learn how 个案协助服务 can help make the impossible feel possible for your workers.